Case Study:
Platform Migration & Website Reorganization

Website Redesign for a New Audience

TLDR: Author, Sarah Grace Tuttle, hired Josie to migrate their website from Wix to Squarespace, reorganize content to align with their publishing goals, set up a custom domain email address for better deliverability, and improve website accessibility.

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Client Introduction

Sarah Grace Tuttle is an author of children's books, flash fiction for adults, and poetry for both children and adults. They reached out to Josie to redesign their existing Wix website, but after they started working together, Sarah decided they wanted to move to a new platform instead.

Sarah had consulted with an artist, Rachel Sotak, about updating their website banner and she connected Sarah with Josie at Bespoke Digital Solutions.

“Josie was kind, approachable, and willing to work with me. I felt supported, and really appreciated how we were able to individualize everything at every step of the process.”

— Sarah Grace Tuttle, Author and Poet

The Challenge

Sarah wanted to incorporate new website banner artwork and reorganize their website to highlight their recent works for a new audience: adults. They initially wanted a website redesign on Wix, but personal reasons led them to seek a different platform. Among the challenges they faced were:

  • Needing to migrate all existing website content (including 69 blog posts) to a new platform

  • Wanting to reorganize content to better showcase their publications and align with new goals focused on reaching adult readers

  • Needing a custom domain email address to ensure marketing email deliverability

  • Wanting to add an online shop to sell handmade bookmarks, copies of their printed chapbooks, and possibly their own self-published works in the future

  • Ensuring the website would be accessible to the widest possible audience

“Thank you for being so diligent. I am really confident that when we've wrapped we're going to have a product that we can both be so proud of.”

— Sarah Grace Tuttle, Author and Poet

The Solution

Josie recommended migrating to Squarespace because it's a platform she prefers working in and it's very user-friendly for clients to manage themselves. The solutions for Sarah included:

  • Platform migration: Moved all existing website content from Wix to Squarespace, including 12 core website pages, 8 book/publication information pages, and 69 blog posts

  • Content reorganization: Structured the website to align with Sarah's publications-related goals and make it easier for visitors to find specific types of written works

  • Contact list migration: Transferred contacts from Wix to Squarespace, excluding those who hadn't signed up for blog or newsletter updates

  • Custom domain email setup: Set up a new Google Workspace account with a custom domain email address to ensure better deliverability of marketing emails

  • Email marketing setup: Configured Squarespace to send marketing emails and sent test emails to confirm the look and feel of outgoing messages. Josie also helped Sarah select the right email marketing plan for their needs at this time

  • Online shop: Set up a new online shop for selling handmade bookmarks, copies of their printed chapbooks, and possibly their own self-published works in the future

  • Accessibility improvements: Made adjustments wherever possible to improve accessibility, including color contrast between text and backgrounds and alt text for all images. Squarespace handles many accessibility features well by default, especially for people using screen readers or navigating with keyboards

“I needed help completely redesigning my website to reflect a new direction in my career. It was a bit complicated, because I'm marketing multiple categories of items to multiple audiences. Josie was so helpful in working with me to create a site that met all my needs. It's been functioning wonderfully, and I'm so excited to see where my new platform takes me.”

— Sarah Grace Tuttle, Author and Poet

The Impact

The best parts about this project are the lasting impacts for Sarah and their audience! To name a few:

  • Sarah can now easily highlight their recent works on their Home page

  • Written works and publications are organized by categories, making it easier for readers to find what they're looking for

  • The new custom domain email address will ensure better email deliverability for marketing messages going forward

  • Sarah can manage the website and online shop more easily on their own

  • The website is now more accessible to a wider audience, including those using screen readers or keyboard navigation

  • Sarah received feedback from their contacts confirming that Squarespace handles accessibility settings very well

Disclaimer

The projects featured on this website serve to showcase the work completed by Bespoke Digital Solutions for our valued clients. While we strive to accurately represent the projects and outcomes, it's important to note that businesses may have made changes to their websites or operations following our collaboration. Additionally, circumstances such as business closure, rebranding, or shifts in strategy may impact the current status of the showcased businesses.

We recommend viewing these case studies as historical snapshots of our work at the time of engagement. Any subsequent changes or developments are beyond our control and do not necessarily reflect the strategies or designs implemented by Bespoke Digital Solutions.

Thank you for your understanding.

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